I called a house sold name.....yea right. 4 months on market, my phone ringing every other day with some automated message. I would call to try and find out how my showings were going, and I could only get what amounted to a child on the phone. Bill happened to show my house a few weeks prior to the listing ending, and he asked me some questions about the house no one else had. He noticed some issues with the furnace, and made a suggestion about the bathroom. I took it off market for 2 months, fixed the bath and hvac, and relisted with William at the same price as the other guy. Bill had 3 offers in a week! I ended up a little bit over asking, basically paid the fees! He's a big text person, which worked for me. I could ask him about my showings at 10 at night, and he always got right back to me.